Application Maintenance & Support

Dedicated Application Maintenance & Support

We are India's most trusted company providing complete application modification, bug fixing, testing, documentation update, problem root cause analysis, and requests resolution & problem detection solutions. Our application maintenance and support services are covered under a strict SLA.



Dedicated Team

We are backed by an expert team for your simple as well as complex app modernization project. Our team is capable of delivering advanced solutions for your business.

Staff Augmentation

Do you need additional software testing talent to boost your software support & maintenance project? Get India’s top 1% engineers who can fully integrate with your existing team.

Support & Maintenance Outsourcing

Outsource software support and maintenance to India’s top firm, which has a track record of providing out-of-box solutions to thousands of businesses across the globe.

Our Services

 

Software Support

Our experts will help you with software issues of any complexity level, such as standard issue fixing, proactive monitoring, source code issue resolution, application code optimization, new functionality, etc.

Application Maintenance

We provide complete software maintenance services , including technology consulting, security audit, server management, OS versions update, application licenses check, resources availability & performance control.

System Monitoring

Our team can monitor your core applications and overall system performance 24x7x365 to ensure maximum uptime. We provide application & server monitoring, event log management, and backup & recovery.

Application Improvement

Our services are not just limited to mobile app and web development. We revise the current state of a web or mobile application, analyze its performance and possible bugs, and work out improvement plans to ensure better functionality of software products.

Pre-Support Auditing

We independently audit the software products that are developed by Clickvalley as well as any other third parties. We provide a document containing a detailed status assessment and recommendations on its enhancement.

Migration of OS & Server

If operational systems and servers do not perform to the utmost, our specialists can migrate the product to another OS or server in order to improve performance results.

We Cover All Maintenance & Support Challenges

Our web and mobile app maintenance service engineers help you deal with all significant and complex maintenance challenges. Besides, our services meet specific challenges that your software faces.



Corrective Maintenance Services

Our experts can customize, re-engineer and enhance your present software solution. Moreover, we can tackle all major or minor issues that hamper system functionality.

Adaptive Maintenance Services

Being a reliable application maintenance services company, we offer adaptive maintenance services in which our team makes sure that your software works stably and reliably in the new, altered environment.

Scheduled Maintenance Services

Our experts make sure that your entire IT system or application stays updated and in line with the latest technology, ahead of the competition.

3rd Party Application Takeover

Clickvalley carries out complete third party application takeover and maintenance. Here is our complete process of third party application takeover.

HANDOVER

- Knowledge transfer from present team to Clickvalley

- Architecture & code audit

- Related documentation auditing

- Functional and performance testing

REMEDY ACTIVITIES

- Bug fixes

- Performance tuning

- Improvements planning

- Missed documentation replenishment

MAINTENANCE & SUPPORT

- Online helpdesk and support service

- Scheduled and on-demand updates

- Issue tracking and rectification

- Backup and recovery